Location: Boston, MA
Ideal Candidate: Flow Cytometry; Sales experience in immunology, hematology or flow cytometry related products.

Qualifications: A minimum of a Bachelor’s degree in a Biology or other scientific discipline.  A minimum of 2 years hands of laboratory experience.  A valid driver’s license.
Ability to travel a minimum of 50%

The Account Manager is responsible to maintain and establish growth of the current Academic, Biotech, and Clinical Market customer base. Primary responsibilities also include developing and creating new business opportunities through promoting the reagent portfolio, working strategically  with their Instrument Sales Specialist, Phama Business Development Manager, and Distribution Representatives.  The Account Manager will actively seek to convert competitive business in assigned territory leading to increased revenues for the company. The Account Manager is directly responsible for achieving their territory sales growth.  This position is located in the Houston, TX area.

Responsibilities: Develop Territorial Business Plan to achieve sales goals inclusive of influencing territorial luminaries via new products/applications positioning.  Develop and maintain adequate short/long term sales pipeline to consistently generate profitable revenue.  Achievement of revenues goals by  growing existing customer bases as well as conversions of competitive accounts.  Strategically work with their Regional Business Manager to build growth business plans around Strategic Accounts.  Ensure all Price Requests are renewed  as appropriate.  Building team relationships with other Company’s Biosciences Sales, Service, and Technical Support Associates to maximize sales revenues while promoting opportunities, harmony, and territorial management.  Develops and maintains one on one relationship  with key distributor sales reps within assigned areas.  Perform other related duties and  assignments as required.

Assets:  Life Science sales experience.  MBA a plus.  Flow Cytometry experience.  Familiar with Life Science Research, clinical Immunology, Hematology and/or Flow Cytometry.  Working knowledge of automated biomedical instrumentation and computer technology.  Effective meeting, training, and presentation skills.  Experience in managing both internal and external budgets and resources, conducting pre-call planning, and ability to prioritize and segment accounts.  Effective interpersonal skills. Effective written and oral communications skills.  Effective organization and planning  skills.  Effective selling and negotiation skills.  Effective decision making/problem solving skills. Effective computer skills, i.e., Lotus Notes, Excel, Word,  etc

Please send information to:  resumes@acquis.com or call 732-280-8425. Thank You!

Location:  Atlanta, GA or Brooklyn, NY

Ideal Candidate:

2+ to 5 years of experience
Management Experience Required – Yes
Minimum Education – Bachelor’s Degree

Must be a high-energy, articulate and independent individual who is comfortable and confident serving as an educator and technical/clinical support person within a hospital/operating room environment

The training period for this position may require a travel for 4 weeks of training in Israel

 The Service manager is responsible for the technical service and support as well as preventive maintenance procedures for its products and customers. The Service manager works as a team member and responsible to the creation and management of service culture, service procedures and routines and measurement of the company products performance.

Typical work activities:

The main role of a customer service manager is to ensure customer satisfaction from the performance of the company products, to minimize device performance failures and to ensure implementation of service culture within the organization

 The work may include within others:

- Providing help and advice to customers using products or services;

- Being the technological champion who coach and offer real time support to the CSR team in cases where technological support is needed.

- Investigating and solving customers’ problems.

- Keeping accurate records of discussions or correspondence with customers;

- Analyzing statistics or other data to determine the level of customer service the Company is providing;

- producing written information for customers

- Writing reports analyzing the customer service that the Company provides;

- Visiting customers to provide a one-to-one service;

- Developing feedback or complaints procedures for customers to use;

- Developing customer service procedures, policies and standards;

- Training staff to deliver a high standard of customer service;

- Leading a team of customer service staff;

Skills/Qualifications:

- Bachelor’s degree (or equivalent) in Bio-Engineering or any engineering or technology field; Graduate degree preferred

- Minimum of two years in customer service position.

- Trouble shooting, technical skills, creativity and high discipline.

- Excellent written and verbal communication skills and the ability to work successfully with all levels of the company

- Professional appearance and demeanor

- Able to travel extensively within territory and occasionally beyond

- Must be comfortable and experienced in surgical procedures

- Preferred to have experience with orthopedic anatomy, surgical protocol and appropriate vocabulary

- Must be computer literate

- Must be able to build strong relationship with surgical staff and hospitals within territory